01.03.2023. ABSL Latvia HR Club meeting with presentation by erda “Employer branding trends”.

ABSL Latvia in cooperation with ERDA are organizing a HR Club meeting with presentation on “Employer branding trends” taking place March 1, 15:00-17:30, SEB Global Services Riga, Mūkusalas iela 101, entrance B, 3 floor.

During the event we will be joined by Zane Čulkstēna, founder of ERDA, with the presentation on Employer branding trends. After the presentation part everyone is invited for discussion & experience sharing on HR Process Automation – best practices, learnings, future challenges, with the main topic: Chatbots.

Let us know whether you or anyone else on your organization’s behalf is going to participate in this HR Club meeting by applying here. (NB! Only applied persons will be able to participate due to security measures). Please note that there is no strict limit on the number of participants representing one company, and that participation is available only for the employees of ABSL Latvia members.

17.01.2023. WEBINAR ''DOES THE WAY WE ORGANIZE WORK SUPPORT OR HINDER OUR TARGETS?''

On January 17, at 10:30-12:00, ABSL Latvia in cooperation with Harmodesk organizes a webinar and online simulation "Does the way we organize work support or hinder our targets?".

The webinar and simulation will be led by IT industry expert and CEO of Harmodesk & Positive Productivity, Krzysztof Pimpicki, who will explain in more detail the types of work organization that allow for more efficient execution of daily tasks, transparency and lightening the workload of employees.

We invite you to apply for the event by writing to the e-mail: [email protected] until January 16, 2023.

28.11.2022. WEBINAR " Employee training project implemented by ABSL Latvia ".

On November 3, at 10:00-11:30, ABSL Latvia in cooperation with Ministry of Economics organizes a webinar " Employee training project implemented by ABSL Latvia ".

In the discussion, experts of the ABSL Latvia training project and representatives of the Ministry of Economics will tell in detail about the prerequisites and requirements for companies to participate in the project, inform about the administrative process for receiving financial support and the amounts, outline the training programs available within the project, and also have the opportunity to hear experiences from companies that already successfully using the program.

Please contact the association to register your participation.

03.11.2022. WEBINAR "most typical mistakes that lead to a cyber incident".

On November 3, at 10:00-11:30, ABSL Latvia in cooperation with CERT.LV organizes a webinar "Most typical mistakes that lead to a cyber incident".

As an expert, we will be joined by CERT.LV IT security expert Gints Malkalnietis, who will tell in more detail about the latest trends and challenges in the cybersecurity.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

07.09.2022. ABSL LATVIA EXECUTIVE CLUB BUSINESS LUNCH WITH LIAA DIRECTOR MR. KASPARS ROŽKLANS.

On September 7, at 14:00, ABSL Latvia organizes a Business Lunch for industry leaders who represent ABSL Latvia's member organizations. Event will take place at Cabot Corporation Riga Delivery Center premises, Gustava Zemgala gatve 74A.

Investment and Development Agency of Latvia director Kaspars Rozkalns will join us as a lunch guest to discuss the current affairs of the GBS industry, possible points of cooperation and future plans.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

27.05.2022. WEBINAR "MACHINES THAT UNDERSTAND EMOTIONS".

On May 27, at 11:00-12:30, ABSL Latvia in cooperation with asya.ai organizes a webinar "Machines that understand emotions".

As an expert, we will be joined by asya.ai CEO/CTO Dr. Evalds Urtans, who will tell in more detail about the latest trends and challenges in the use of artificial intelligence in the provision of various services.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

27.04.2022. WEBINAR "OFFICE MARKET HIGHLIGHTS AND ACTIVITIES - WHAT CAN BE EXPECTED IN THE NEAR FUTURE?"

On April 27, at 12:00-13:30 ABSL Latvia in cooperation with Colliers organizes a webinar "Office market highlights and activities – What can be expected in the near future?".

We will invite Partner & Director of Brokerage Department at Colliers Mr. Eriks Bergmans, as an expert who will speak in more details about the latest trends and challenges in the Baltic, East and North European office market scene.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

21.03.2022. HR CLUB WEBINAR "RESEARCH ON BURNOUT RISKS OF IT INDUSTRY SPECIALISTS, TOPICAL ISSUES OF IT STAFF SELECTION".

On March 21, at 10:00-11:30 ABSL Latvia in cooperation with TalentHub organizes a webinar "Research on burnout risks of IT industry specialists, topical issues of IT staff selection".

We will invite Head of the TalentHub, supervisor, Krisjanis Freibergs, as an expert who will tell more about the latest trends and challenges in the selection of IT industry specialists, as well as how to address the risks of professional burnout of industry specialists.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

04.02.2022. WEBINAR "WORKING ON PUBLIC HOLIDAYS & OVERTIME - LEGAL ASPECTS".

On February 4, at 11:00, ABSL Latvia in cooperation with Deloitte organizes a webinar "Working on public holidays & overtime - legal aspects".

Mr. Maris Paipa, attorney-at-law, Deloitte, will be joining us as an expert and will tell you more about the practical and theoretical legal aspects of working on holidays and overtime.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

10.01.2022 finance club webinar "UPDATE ON TAXATION MATTERS AS OF JANUARY 1, 2022"

On January 10, at 11:00, ABSL Latvia in cooperation with Deloitte organizes a webinar " Update on taxation matters as of January 1, 2022".

Senior Tax Managers at Deloitte Aija Kļavinska and Rudīte Eglāja, will be joining us as an experts and will tell you more about the changes in tax laws, newest practices of SRS and how it could affect the GBS industry in Latvia.

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

17.11.2021 finance club webinar "practical tips for managing aml risks"

ABSL Latvia in cooperation with Deloitte organizes a FINANCE CLUB webinar "Practical Tips For Managing AML Risks" on November 17, 10:00-11:30 AM, MS Teams platform.

Arturs Loze, (Manager, Financial Advisory at Deloitte) will join our webinar as an expert explaining questions that many business service centers may have around AML topic - how it should be monitored, updated and whether it should be anyhow incorporated into training programs.  

Please contact the association to register your participation. The webinar is available for participation only to representatives (employees) of ABSL Latvia Members and Strategic Partners.

08.09.2021 executive club business breakfast

ABSL Latvia in cooperation with Tilde ~ organizes Business Breakfast for executives representing ABSL Latvia member organizations. The event will be held September 8, 10:00-11:30 AM, outdoors (TILDE Backyard - Vienības gatve 75A, Riga) 

AGENDA:

• 10:00-10:15 "AI-Powered Solutions For GBS Centers" (Mārtiņš Sūna, Viktorija Kononova, Tilde ~)
• 10:15-10:30 "Innovation Is A Discipline" (Agur Jõgi, Deloitte Estonia)
• 10:30-11:00 "ABSL Power" ABSL Workshop
• 11:00-11:30 Networking

05.08.2021 procurement club webinar "procurement process mining"

ABSL Latvia organizes Procurement Club webinar "Procurement Process Mining" on August 5, 2021, 10 AM-11 AM, MS Teams platform.

During already the second webinar within the Procurement Club, we will raise a topic of procurement process mining. We have invited topic expert Alexander Helfer from Celonis, and as always, we will also provide case studies from the industry - Ieva Aizvakara, Atea Global Services Ltd., and Cezars Torress-Rueda (LSG Group).

By joining the webinar, you will find out more about how to solve procurement’s top challenges with the help of process mining. Every procurement department has all the capacity to transform its procurement process into a world-class purchasing experience. Decreased process costs, minimized time spent on the process, reduced risks, raised efficiency rates - it's all possible thanks to process mining technologies.

17.06.2021 webinar "Physical and mental wellbeing at work"

ABSL Latvia in collaboration with Vesels Birojs organizes a webinar “Physical And Mental Wellbeing At Work” on June 17, 10:00-11:30, MS Teams platform. 

During the webinar, experts will touch upon the following questions:

• What are the “red flags” that should be noticed by all means? Data from recent studies were carried out in Latvia and other countries.
• What kind of activities can improve employee’s well-being: what works and what doesn’t?
• Practical recommendations to strengthen the overall wellbeing of employees.

26.02.2021 WEBINAR "CUSTOMER SERVICE CLUB KICK-OFF"

ABSL Latvia organizes CUSTOMER SERVICE Club Kick-off Webinar on February 26th, 3:00-4:00 PM, MS Teams platform in order to strengthen the community of Customer service experts working for the Business services industry in Latvia.

During the webinar we will welcome presenters from six different business services centers and each Customer Service expert will give a short 10 minutes presentation on how does the Customer Service function look like in their organizations, what are the main challenges, with which countries are they working, how far are they with RPA solutions.

12.02.2021 PROCUREMENT CLUB KICK-OFF WEBINAR

ABSL Latvia organizes Procurement Club Kick-off Webinar on February 12th, 10:00-11:00, MS Teams.

During the webinar we will welcome presenters from six different business services centers and each Procurement expert will give a 10 minutes presentation on how Procurement function looks like in their organizations, what are the main challenges, how far are they with RPA solutions. 🚀💯

PROCUREMENT EXPERTS PARTICIPATING AS SPEAKERS:
🔸Matiss Haritonovs, Cabot Corporation
🔸Vanda Kanavina, Circle K Business Centre
🔸Ilmārs Gaidelis, allnex Latvia
🔸 Ieva Aizvakara, Atea Global Services Ltd.
🔸 Karina Spungina, MSC Shared Service Center
🔸 Guna Bambale, Solvay Business Services Riga

10.12.2020 WEBINAR "EXPLORING POST-COVID WORKPLACE"

Planning changes in our current office arrangement is tougher than ever before, since the circumstances caused by Covid19 have proved that the only measure here to stay is constant change itself. Meaning that it’s extremely hard to predict the time when we will come back to normal lives, though it will significantly differ from the one that we lived before pandemic hit the world. So many questions arise - to what extent employees will be willing to work remotely in long-term, what are the expectations from office environment and what future might bring to us in terms of new ways of working.

In order to seek for the answers, ABSL Latvia in cooperation with Colliers International organizes a webinar “Exploring the Post-COVID Workplace-the NEXT experience” on December 10, 10:00-11:00, as usual MS Teams platform.

17.09.2020 WEBINAR "HR ANALYTICS - RECRUITMENT"

🔜ABSL Latvia in cooperation with Deloitte organizes the first HR Analytics webinar with a focus on Recruitment.

September 25 I 10:00-11:00 I MS Teams

Recruitment analytics helps to make data-driven choices when it comes to sourcing, selection and hiring. With the help of recruitment analytics it is possible to significantly minimize hiring costs, reduce time spent to find the right candidates and improve the process itself by carefully assessing the reasons and factors why candidates drop out of the process and identify the characteristics that the best candidates have in common. 📊📈

01.07.2020 BUSINESS STRATEGY CLUB - WEBINAR "QUALITY CONTROL STANDARDS-GBSC"

ABSL Latvia organizes a Business Strategy Club webinar about quality control standards for GBSCs on July 1, 10:00-11:30 (Microsoft Teams platform.

We have invited two excellent speakers:

Agnese Alksne is a a passionate business impact architect with a focus to build bridges between businesses and communities. As BMTrada Latvia Business development manager, she supports businesses to enter new markets and opens doors to new customers through different certification schemes.

• Dzintars Putnis is a management consultant and trainer having more that 18 years of experience in quality control management, business planning and development, process efficiency and improvement, audits of management systems etc.

07.05.2020 ABSL HR CLUB "EMPLOYMENT LAW DURING COVID-19"

ABSL Latvia in cooperation with Deloitte Latvia organizes HR Club, this time held as a webinar on May, 7, 10:00-11:30.

Ivita Samlaja (an expert in labor law) will guide us through the best ways on how to stay compliant with labor law when solving cases with employees arising due to Covid19. There will be a Q&A session, so please do prepare your questions.

Afterwards we will have a short panel discussion welcoming participants from Business Services industry:

• Ieva Zirne, Senior HR Business Partner at CIRCLE K BUSINESS CENTRE
• Santa Rožkalna, HR Manager at Solvay Business Services Latvia
• Lelde Lipska, General Manager at Cabot Latvia.