DOWNLOAD ABSL LATVIA QUARTERLY NEWSLETTERS
1ST QUARTER 2020 I 2ND QUARTER 2020 I 3RD QUARTER 2020 I 4TH QUARTER 2020 I 1ST QUARTER 2021 I 2ND QUARTER 2021 I 3RD QUARTER 2021
1ST QUARTER 2020 I 2ND QUARTER 2020 I 3RD QUARTER 2020 I 4TH QUARTER 2020 I 1ST QUARTER 2021 I 2ND QUARTER 2021 I 3RD QUARTER 2021
👉 ABSL Latvia
implements an employee training project with ERDF financial support for
companies to promote the introduction of technological innovations and
increase the productivity of the workforce.
💡 We would like to introduce ABSL Latvia member and project participant Intrum Global Technologies. "We will certainly continue to work on how to develop the digital skills of all our employees, not only those who work in the field of technology, but we also want Intrum Global Technologies to become a world leader, guided by customer experience and perspective!" says Dace Kreicmane, Human Resources Manager at Intrum Global Technologies.
Watch the full interview here- https://lnkd.in/duqmT9aZ
Read the full employee training project publication here.
More information about the project implemented by ABSL Latvia can be found here - https://lnkd.in/dyrcX2pW
ABSL Latvia implements an employee training project with ERDF financial support for companies to promote the introduction of technological innovations and increase the productivity of the workforce.We would like to introduce ABSL Latvia member and project participant Atea Global Services. "The ABSL training project allows the company to save up to 45% of the training budget, which in turn can be directed to even more successful development." says Lauma Legzdiņa, Education and Training Specialist of Atea Global Services. Watch the full interview with Lauma here- https://www.youtube.com/watch?v=45bB5LDyNFQ Read the full employee training project publication here. More information about the project implemented by ABSL Latvia can be found here - https://www.absl-latvia.lv/atbalsts-apmacibam/
Check out the latest opinion article by ABSL Latvia on Nordic language skills as an investment in professional qualification.
“English language skills are no longer considered an advantage for job seekers, but an absolute necessity. On the other hand, the ability to speak one of the Nordic languages (Swedish, Norwegian, Finnish and Danish) is becoming more and more important and demanded by employers for those professionals who want to work and succeed in the GBS sector,” says Jānis Atslens, Executive director of ABSL Latvia.
On March 8-9, the annual CEE Business Services Summit & Awards 2023 event took place in Warsaw. This conference and award ceremony is one of the most important industry public and networking events in Central and Eastern Europe
Congratulations to ABSL Latvia member SEB Global Services Riga, which won the award - Best Business Service Industry Company in Latvia!!!
To better understand ABSL members expectations regarding knowledge and success sharing events (webinars, topical club meetings etc.,) we would appreciate if you could take an anonymous survey that will take 5 min of your time. Please find the survey here.
This information will help us greatly to plan knowledge sharing events for the 2023 to better meet your interests and topics that are important for your organizations.
Please submit your opinions until January 31.
ABSL Latvia is actively involved in promoting the recognition of the GSB industry and training young talents by offering its experts guest lectures to leading Latvian universities.
In the fall semester of 2022, ABSL Latvia industry experts conducted 26 guest lectures at universities!
Many thanks to all lecturers for their hard work and cooperation partners at universities for chance to reach out to students!
Congratulations! ABSL Latvia member MSC Shared Service Center Riga has received Riga City council’s award “Entrepreneur of the Year in Riga in the International Business Centre Sector”.
The award is a feat of MSC Shared Service Center Riga hard work in the local GBS industry with outstanding achievements, as well as involvement in promotion of the industry to the public and outstanding business developments.
The 8th issue of ABSL Latvia Newsletter is finally out! It includes all crucial information on what
has been achieved by the industry's association during the last
Please find the Newsletter here: ISSUE 8th August 2022
On April 8, the Annual General Meeting of ABSL Latvia was held in person. The members of the Association discussed issues important to the industry, which concern the promotion of the competitiveness of Latvia's image, the availability of labor, and the enhancement of the talents of current and future employees. Two new board members of ABSL Latvia were elected: Vladislavs Sorokins (Allnex GBS Director) and Rodion Shiryayev (Managing Director of MSC Mediterranean Shipping Company Shared Services Center Riga).
The general meeting was attended by colleagues from the Riga Investment and Tourism Agency, who once again confirmed the importance of the GBS industry in the economy of Riga and Latvia as a whole.
Congratulations to ABSL Latvia member Circle K Business
Centre in Riga with recognition as the TOP employer of 2021 in the Global
Business Services sector in Latvia!
Circle K Business Center in Riga is part of the international company Circle K Group, which is the leading motor fuel trader in the Baltics and Scandinavia with more than 100 years of experience.
CV.LV TOP Employer is the most influential and most popular annual award in Latvia, which is based on the evaluations of employees - candidates, current and former employees. The best employers are identified in 12 different categories.
The third issue of ABSL Latvia quarterly Newsletter is finally out! It includes all crucial information on what has been achieved by the industry's association during the last three months.
If you haven't received the newsletter yet, please visit our website, and under the section "News" you can download all ABSL Latvia quarterly newsletters.
Please find the link to our website here https://bit.ly/2YtjDJ2
ABSL Latvia with a great excitement welcomes on board Jānis Atslens as Executive Director of ABSL Latvia. Jānis has gained significant experience in business and public policy advisory, government communications and interest representation, previously successfully fostering external economic relations and by working within Latvian business NGO sector. Congratulations to Jānis for becoming a strong part of ABSL Latvia team! ABSL Latvia on behalf of all industry wishes you a great dose of energy, inspiration, courage in this exciting journey!
Please note that the former Executive Director Monta Geidane is stepping down from the position for a fixed period of time (1.5 years).
Dienas bizness has just released its special edition about real estate in 2022, where you can find insightful articles on how ABSL Latvia members - TietoEVRY in Latvia and Accenture have changed their offices.
Moreover, the edition also includes a case study from If P&C Insurance explaining how the company is planning to significantly change the concept of their office in Riga and where do they take the inspiration and good examples from. There you will also find ABSL Latvia Executive Director's comment about the current situation in Global business services industry in Latvia and how organizations are shaping their offices to meet employees' changing needs after the pandemic.
You can find Dienas bizness special edition "Nekustamais īpašums 2022" at the largest press stores in Latvia or download the e-version here: https://lnkd.in/eQV8f9-6
It was great to see a high-level representation of the Global Business Services industry at the event. Thanks to Jelena Niznika (SEB Global Services), Alise Dravina (DNB Bank ASA) and Rasa Gicēviča (Cabot Latvia) for joining ABSL Latvia discussion about the importance of diversity and inclusion policies in large and multinational organizations.
Thanks to Alesja Kircenko (Deputy Head at SEB Global Services and Chairperson of the Board at ABSL Latvia) for joining the conference with her story of leadership and how we as human beings can develop this competence.
ABSL Latvia Executive Director Monta Geidane participated in the panel discussion "The Pivotal Role of Sustainability in Real Estate" within BREL Forum. "Although the majority of office tenants are only in the first phase of introducing a list of seemingly simple actions towards sustainability, this effort cannot be underestimated. On contrary, this tendency shows that we are stepping in the right direction - companies are voluntarily investing their time and effort to leave less impact on the environment by encouraging their employees to make small changes in their daily habits and also by showing great examples in the office environment. Even if it's currently not the case when office tenants are the ones who require RE developers to ensure a certain quality of construction materials used or a certain level of energy efficiency of the building, still office tenants are thinking about those questions and I tend to believe that in near future growing number of office tenants will choose only certified buildings," comments Monta Geidane during the discussion.
ABSL Latvia has signed a contract with Katrina Osleja (management training provider) within the European Regional Development Fund program “Support for employee training needs”. Starting from now all those companies that previously communicated their training needs from this particular service provider, can use the ordered training programs immediately with 30-70% of costs covered by European Union funding. All other companies representing the Global Business Services industry in Latvia are welcome to get introduced to the training offer here: www.katrinaosleja.lv. This is a kind reminder that you can choose any training provider based in Latvia in order to raise the qualification of your employees and receive 30-70% of costs covered from ERDF program.
Congratulations to Ieva Aizvakara (Business Area Manager: Procurement & Customer operations at Atea Global Services Ltd.) on being elected as board member of ABSL Latvia. Starting from September 2021, Ieva will join the rest of ABSL Latvia board members - Alesja Kircenko, Kim Leandersson, Ieva Zirne, Lelde Lipska, Intars Sloka, Sintija Morica. All together they make a team with a strong desire to support the industry and its needs!
We wish Ieva to have a great dose of energy, success and courage on this wonderful journey!
ABSL Latvia is looking for GBS/IT professionals from among the association's member companies, who would be willing to become visiting lecturers in higher education institutions based in Latvia. The new study year is just around the corner. It is your opportunity to share the knowledge, experience with young and talented minds eager to learn more about various business processes serviced globally, the industry as such, and the job opportunities that it brings to graduates.
Do not hesitate to contact your HR department to get more information on how to apply to become a guest lecturer or simply contact the association by email: [email protected].
"To become the next ABSL Latvia Chairperson of the Board is a huge honor and responsibility at the same time. I am personally proud of all the things that we have achieved with the help of the industry association and I truly believe that new heights are waiting for us. Thanks to all ABSL Latvia Members and Strategic partners we are a strong and ambitious association striving for the best," says Alesja Kircenko.
Read the full article here: https://bit.ly/3rym87b
ABSL Latvia informs all its members and the GBS community in Latvia that Fredis Bikovs is stepping down from ABSL Latvia Chair and Board position due to personal career commitments."This was an exciting journey for me and a new one is on the way. ABSL Latvia is now over 2 years old, still young, but already a very strong organization. I still remember in detail how it was born, all the discussions with GBS Leaders, partners, government institutions, meetings in Riga and Warsaw, workshops, etc. Today, looking back on this 2+ years journey, I couldn’t imagine a better result. Thank you all for the cooperation and I do believe that the industry development is left in good hands," says Fredis, Former Chairperson of The Board, ABSL Latvia.
SEB Global Services will move to a new office at the beginning of 2023. The company has signed a contract with real estate developer Galio Group officially confirming its future plans to move to office center GUSTAVS located at Gustava Zemgala gatve 73. The construction process of the building has already started. SEB Global Services will lease around 11 000 square meters ensuring physical workplaces to more than 1000 employees. The new 6-floor office building is designed and will be contracted to reach all the requirements of BREEM Excellent certificate. ABSL Latvia congratulates its member SEB Global Services in Riga with its future plans! You can find more information here: https://bit.ly/2TuU2Nr
It is with great excitement to announce that ABSL Latvia in collaboration with its trustful partner Investment and Development Agency of Latvia has just released already the second Annual Report of Business Services Sector in Latvia. Many thanks to all Business Services organizations for devoting your time to participate in the survey, and thus becoming an important part of a comprehensive and at the same time highly valuable report, which covers all possible questions around the growth of industry - level of RPA implementation, pandemic impact on business operations, salary levels, changes in the site selection process, and many more.
Thanks to all our partners for providing valuable content for the report - Fontes, Deloitte Latvia, ERDA, Colliers Latvia, Tilde ~, Investment and Development Agency of Latvia.
Without all of your support, it wouldn't be possible and this is why we believe that the newly released report is a celebration for all of us.
Feel free to visit ABSL Latvia homepage and download the newly released report: https://lnkd.in/e5FVrSY
Interview by ABSL Latvia Chairperson of the Board Fredis Bikovs published in Dienas Bizness journal, where Fredis answers a list of questions about possible improvements in government attempts to raise the qualification of the working-age population, how to connect life-long education programs and offer with actual economic needs, how to raise people digital skills, and adults' involvement in life-long education programs as such.
You can read the full interview in Dienas Bizness journal for entrepreneurs released on May 25, 2021.
ABSL Latvia has signed an agreement with Komercizglītības Centrs SIA within the European Regional Development Fund program “Support for employee training needs”. Starting from now all global business services centers based in Latvia have an opportunity to get efficiency management courses, highly popular "Managing Service Productivity" course by Komercizglītības Centers SIA with 30-70% of costs covered by European Union funding.
Please contact Anna Gruzinska (+371 26336345, [email protected]) Marketing manager at Komercizglītības Centrs SIA in order to discuss which professional courses would be highly needed for your employees.
#trainingneeds #globalservices #funding
ABSL Latvia together with Foreign Investors' Council in Latvia has prepared an official recommendation letter addressed to the prime minister of Latvia K.Kariņš with a call to review and significantly improve the existing policy for human capital development in Latvia. The letter states that the existing activities and government initiatives carried out to raise the qualification of people seem not to be working. AmCham Latvia, Norwegian Chamber of Commerce in Latvia, Swedish Chamber of Commerce in Latvia (SCCL), Association of Exporters "The Red Jackets", Latvian Startup Association, and more than 20 well-known local and foreign capital organizations have supported the call for action.
Go to the full article here: https://bit.ly/2R1kYmT
ABSL Latvia reminds about the EU funding program, which co-finances up to 70% of training costs. Global Business Services Centers can teach Northern languages (Swedish, Norwegian, Finnish, Danish), project management skills, IT, programming, production engineering, and telematics, logistics. Besides, recently new training areas have been added such as marketing, business management, e-commerce, and quality management.
Please contact the association to get more information by writing to email: [email protected]
Around 8% of all talent employed by the Global Business Services industry in Latvia are foreigners - high-level professionals from countries like Ukraine, Russia, Belarus, India, etc. HR teams working with relocation projects receive many questions from foreigners about life in Latvia, culture, cost of living to help them make their final decision about moving to Latvia and taking the job offer in Riga or any other city of Latvia.
Investment and Development Agency of Latvia has just released a Relocation guide - an informative material answering all the possible questions around life in Latvia.
You can download the Relocation guide here: https://bit.ly/3eJlei7
Feel free to share it with all your foreign employees, friends, and the ones who still are on their way to decide about moving to Latvia.
ABSL Latvia's opinion article talking about the impact of remote work on employees' work-life balance has been published on ir.lv.
The publication includes Colliers research findings on the correlation between remote work and productivity levels as well as valuable comments given by Antra Lazdiņa (TietoEVRY) and Ilze Sudraba-Karklina (allnex Latvia) on how those business service centers ensure that their employees have a well-balanced work and private life even during the pandemic times when job responsibilities have moved to everyone's personal living space for a quite long period. Read the full article here: https://bit.ly/3tXi9kV
Together we have achieved considerable results and a lot of achievements are still yet to come. Many thanks to all our members and strategic partners for your trust, support, and willingness to build one of the strongest business communities in the Baltics together with ABSL Latvia!
Yesterday Riga received a prestigious award "Most Dynamically Developing City - CEE" at the 9th annual CEE Business Services Awards organized in Poland. The event gathered more than 197 top managers from 57 Business Services Centers across Central and Eastern Europe. ABSL Latvia congratulates all involved parties and stakeholders for doing their best to develop Riga as a highly attractive location for Global Business Services. The award proves that we are on the right track to reach the full potential of Riga. Congratulations also to DNB Bank ASA Service Center, Intars Sloka for getting global recognition with the title "Business Services Firm - Latvia". Well deserved due to one of the lowest employee attrition rates in the industry, development plans in the future, RPA implementation projects, as well as its continuous care of employees, especially during the Covid times.
The time when we could train employees with the help of local education centres has passed already for several years, we need to focus more on education platforms coming from foreign providers (Coursera, Linkedin Learning, Udemy, etc.) so that we could learn those skills that are needed to work globally and speak in one common language with process owners around the globe. Please read the full article here: https://bit.ly/3eqKgUz
Riga City Council has made a forward-looking decision to set up Riga Investment and Tourism agency - a separate Riga municipality-owned establishment responsible for tourism attraction and building the recognition of Riga as a highly chosen location for Global Businesses. "Setting up Riga Investment and Tourism agency is a step in the right direction, however, there is substantial need to build a highly qualified team of professionals in order reach our goal - become the business metropolis of Baltics. The newly formed Riga Investment and Tourism agency has to become a strong partner in discussions with foreign investors," comments ABSL Latvia Chairman of the Board Fredis Bikovs.
The significance of competitive labor tax rates; availability of highly talented professionals; retaining and reskilling workers; the importance of investment attraction strategy
- all those questions have been answered in an opinion article by ABSL Latvia Chairman of the Board Fredis Bikovs published on ir.lv 👉 https://bit.ly/36PucaM