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ABSL Latvia Summit 2025 Programme

Explore sessions and keynotes for this year’s Summit: 

“Next Wave GBS: Driving Business Strategy Forward”


9:20 - 10:00 REGISTRATION AND MORNING COFFEE


10:00 - 10:10 OPENING REMARKS

10:10 - 10:25 KEYNOTE "BEYOND THE STEREOTYPE: THE TRUE FACE OF GBS IN LATVIA & THE REGION"

10:30 - 10:45 KEYNOTE

10:50 - 11:30 PANEL DISCUSSION "PUBLIC SECTOR 2.0: UNLOCKING EFFICIENCY THROUGH STATE GBS" 



11:30 - 11:55 COFFEE BREAK

11:55 - 12:10 KEYNOTE "LOST IN TRANSLATION: NAVIGATING CULTURE IN GLOBAL TEAMS" 

12:15 - 12:30 KEYNOTE

12:35 - 13:15 PANEL DISCUSSION "VALUE OVER VOLUME: BUILDING THE GBS OF TOMORROW IN THE BALTICS" 

13:15 - 14:05 LUNCH BREAK

14:10 - 14:25 KEYNOTE "FROM PROCESS TO PROGRESS: AI AS A GROWTH ENGINE IN BUSINESS SERVICES" 

14:30 - 14:45 KEYNOTE

14:50 - 15:30 PANEL DISCUSSION "FROM REGULATION TO RESILIENCE: HOW EU LAWS ARE RESHAPING THE GBS LANDSCAPE" 

15:30 - 15:55 COFFEE BREAK

15:55 - 16:10 KEYNOTE "THE MISSING PIECE: WHAT REALLY MAKES EMPLOYEES STAY, GROW & SHINE" 

16:15 - 16:55 PANEL DISCUSSION "FUNDING THE FUTURE: INVESTING IN SKILLS, LIFELONG LEARNING & WORKFORCE TRANSFORMATION" 

16:55 - 17:10 CLOSING REMARKS

17:15 - 18:30 CLOSING RECEPTION & NETWORKING