ABSL Latvia Summit 2026 “GBS Leading the Way:  Productivity with Purpose” will bring together industry leaders, practitioners, and decision-makers to explore how Global Business Services is shaping the future of organizations.

As organizations navigate rapid technological change, shifting talent expectations, and growing geopolitical uncertainty, GBS is emerging as a critical force – connecting strategy with execution and enabling transformation at scale.

This year’s Summit will focus on what it truly means to lead the way: turning innovation into real outcomes, redefining how work is structured and experienced, and ensuring resilience in a changing global landscape. Through keynote sessions and open discussions, participants will gain practical perspectives on how GBS can deliver productivity with purpose – balancing efficiency, impact, and long-term sustainability.

Join us in Riga – at the intersection of talent, innovation, and global services excellence.

TICKETS WILL BE AVAILABLE SOON

ABSL LATVIA SUMMIT 2026 PROGRAMME


9:00 - 9:30 REGISTRATION AND MORNING COFFEE

9:30 - 9:40 Opening remarks



9:40 - 10:00 Keynote

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10:05 - 10:25 Keynote "I have feelings too: the forces behind the decisions we don't talk about?" 



10:30 - 11:10 panel discussion "the hidden engine: how gbs ARE SETTING THE PACE FOR TRANSFORMATION"



11:10 - 11:30 COFFEE BREAK

11:30 - 11:50 KEYNOTE



11:55 - 12:15 kEYNOTE



12:20 - 13:00 pANEL DISCUSSION "bEYOND TOOLS: AI HYPE TO REAL RESULTS"

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13:00 - 14:00 LUNCH

14:00 - 14:20 KEYNOTE



14:25 - 14:45 KEYNOTE



14:50 - 15:30 pANEL DISCUSSION "focus over noise: priotising talent in a world of constant change" 



15:30 - 15:50 coffee break

15:50 - 16:10 keynote



16:15 - 16:35 keynote



16:40 - 17:20 panel discussion "beyond cost: location strategy in a world of risk, resilience and geopolitics"



17:25 - 17:35 closing remarks

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17:35 - 18:30 closing reception and networking